A Q L I X

Smart IT Solutions

Empowering Digital Innovation through software & technology.

Information

+ 880 0188 1007 hello@aqlix.com 2190 Lompur terrace, Equalui Licens in 23 states.

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Infrastructure that stays up while you ship.

We run, secure and modernise the systems behind mid-sized businesses: cloud estates, networks, endpoints and the on-call rota that keeps them healthy.

Engineers on call now. Typical reply: under 2 hours.
Infrastructure engineer reviewing a server room on a tablet
99.99%Uptime, last 90 days
Failover completeddb-07 recovered in 38 seconds
99.99%contractual uptime across managed estates
11 minmedian time to restore a critical service
340+environments moved to the cloud without downtime
0breaches on managed endpoints since 2019
Amazon Web ServicesMicrosoft AzureGoogle CloudKubernetesTerraformOktaCrowdStrikeVeeamCiscoVMwareSplunkAnsible
Service delivery team working together at their desks Engineers reviewing a runbook around a table
18years running critical systems
Why Aqlix

A senior team that has carried the pager.

Every engineer on your account has run production for years. You get people who have seen the failure before, not a rotating queue of tickets.

  • Response measured in minutes

    Critical alerts reach a named engineer within five minutes, every hour of every day.

  • Security built into operations

    Patching, identity and monitoring are run by the same team, so nothing falls between vendors.

  • Documentation you keep

    Runbooks, diagrams and access lists live in your own wiki from the first week.

Meet the engineers
Live operations

See what our engineers see.

Every client gets a live view of the same dashboard our on-call team uses. No monthly PDF, no waiting for a status call.

  • Shared live dashboard

    Availability, patch status and open incidents in one place, visible to your whole team.

  • Automatic failover and repair

    Known failures are fixed by tested runbooks before anyone has to be woken.

Ask for a dashboard tour
How we work

Runbooks, not heroics.

Reliable operations come from boring habits repeated every week. These four rules apply to every client from the first day.

  • Every change has a rollback

    Nothing reaches production without a written way back. If we cannot describe the rollback, the change waits.

  • An alert must be actionable

    We delete noisy alerts instead of tolerating them. Each remaining alert links to a runbook and an owner.

  • Documentation ships with the work

    Diagrams, access lists and recovery steps are delivered in your own wiki, so you are never locked in to us.

  • Reviews are written, quarterly

    Uptime, incidents, spend and risks go in a short report your leadership can read in ten minutes.

Delivery model

From first call to steady state in five stages.

Each stage ends with a document you keep, whether or not you continue with us.

  1. 1

    Assess

    Two weeks of interviews, scans and cost analysis.

    Risk and cost baseline
  2. 2

    Design

    Target architecture, security model and migration waves.

    Reference architecture
  3. 3

    Migrate

    Workloads move in rehearsed waves, each with a rollback.

    Cutover reports
  4. 4

    Operate

    Round-the-clock monitoring, patching and response.

    Monthly service report
  5. 5

    Improve

    Quarterly reviews retire risk and trim spend.

    Rolling roadmap
Our team

The engineers on your pager.

Four of the people you will work with every week, with the certifications and tenure to prove it.

Portrait of Marcus Hale

Marcus Hale

Head of Operations, 14 years

Portrait of Linda Vasquez

Linda Vasquez

Security Lead, CISSP

Portrait of Tobias Reinhardt

Tobias Reinhardt

Cloud Architect, AWS and Azure

Portrait of Hannah Cole

Hannah Cole

Service Delivery Manager

Our last provider reported uptime. Aqlix reports what we saved, what they fixed and what could still go wrong.

Daniel OkaforVP Operations, Harbourline Freight

Industries where downtime is expensive

HealthcareLogisticsFinancial servicesRetailManufacturingLegalEducationEnergyNon-profit
Engagements

Three ways to work together.

Start with a fixed-fee assessment, or hand us the day-to-day. Prices are in US dollars and exclude third-party licences.

Assess

A fixed-fee review of your estate, risks and spend.

$8,500

one-time, about 3 weeks
  • Infrastructure and security baseline
  • Cost and licence analysis
  • Prioritised 12-month roadmap
  • Readout with your leadership team
Start with this plan

Partner

Embedded engineers for large or regulated estates.

Custom

scoped with your team
  • Named engineering pod
  • Migration and modernisation programmes
  • Compliance evidence and audits
  • Executive reporting
Start with this plan
FAQ

Questions we hear in the first call.

Something missing? Write to us and an engineer will answer.

Can you take over an environment another provider built?

Yes. Most engagements start that way. We spend the first three weeks mapping what exists, documenting it and fixing the riskiest gaps before we change anything else.

How is the managed service priced?

A flat monthly fee based on the number of users, servers and sites we cover. Project work such as migrations is quoted separately as a fixed fee, so there are no open-ended hourly bills.

Who responds when something breaks at night?

A named on-call engineer, not a call centre. Critical alerts reach them within minutes, and you receive a written incident summary within one business day.

Do you work with our existing internal IT team?

That is the usual setup. We can cover after-hours, security, or a single platform, and hand back documentation so your team stays in control.

How long does a cloud migration take?

Typically eight to twenty weeks depending on the number of applications. We migrate in waves, and each wave has its own rollback plan and sign-off.

Where is our data stored during a project?

In your own accounts and regions. We work through audited access and do not copy production data to our systems.

Talk to an engineer, not a sales team.

Tell us what runs your business and what keeps you up at night. You will get a written plan within three working days, free of charge.

Replies come from a named engineer. We never share your details.